Terms of Service

Last updated: July 25, 2026

1. Agreement to these terms

These Terms of Service ("Terms") are a binding agreement between you and Playlist Pro LLC (630 Third Ave., Suite 1502, New York, NY 10017, USA), the operator of Slyde, available at https://slyde.cc and on our other domains (the "Service"). By creating an account,opening a conversation, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. The service

Slyde lets creators publish shareable links that open a direct conversation with them. Creators can charge for access to a conversation, sell files and downloads, request payments, receive tips, and offer monthly conversation subscriptions. Visitors can message creators, pay them, and receive replies, files, and links inside the conversation.

Slyde is a platform, not a party to the exchange between a creator and a visitor. Creators are solely responsible for what they promise, sell, and deliver in their conversations; we do not vet, endorse, or guarantee any creator, visitor, or the content of any conversation.

3. Eligibility and accounts

You must be at least 18 years old (or the age of majority where you live) to create a creator account or make a payment through the Service. You are responsible for the activity on your account and for keeping your sign-in credentials secure. You must give us accurate information and keep it up to date, including the email address on your account.

Visitors do not create accounts: a visitor's conversation is tied to a private conversation link. Anyone with a conversation link can read and continue that conversation, so visitors are responsible for keeping their link private.

4. Payments and platform fee

Payments on the Service are processed by our payment processor (currently Stripe). By paying through the Service you also agree to the processor's own terms. We do not store full card numbers on our systems.

Slyde charges creators a platform fee on payments they receive through the Service. The standard fee is currently 10%of each payment, deducted before earnings are credited to the creator's balance. We may agree on a different rate with individual creators, and we may change the standard fee going forward; a fee change applies to payments received after the change, never retroactively to payments already received.

Every payment collected through the Service — conversation access, quick-question payments, payment requests, paid downloads, and tips — must be at least $3.00. Upper limits apply per creator and are shown in the dashboard where a price is set. We may change these limits going forward.

5. Balance and payouts

Earnings are credited to your Slyde balance net of the platform fee. Credited earnings clear after a 14-day hold, after which you can withdraw them through the payout methods offered in your dashboard. Payouts are executed by third-party payout providers and are subject to their terms, supported countries, and processing times. You are responsible for providing accurate payout details and for any taxes on your earnings.

We may pause or reverse credits to your balance where a payment is refunded, disputed, or reasonably suspected to be fraudulent, and we may withhold payouts while we investigate suspected abuse of the Service.

6. Subscriptions

Some creators offer monthly conversation subscriptions. Subscriptions renew automatically each month until canceled. Visitors can cancel at any time from the conversation; the subscription then stays active until the end of the period already paid for and does not renew after that. Renewal charges are processed at the price in effect for that subscription.

7. Refunds, cancellations, and chargebacks

Payments to creators are for access, digital content, or services provided inside a conversation. Creators can refund a payment from their dashboard, and we may issue refunds where required by law or where we determine, at our reasonable discretion, that a creator failed to deliver what was promised. Refunded amounts are deducted from the creator's balance.

If a payment is charged back by the cardholder, the corresponding amount, including any dispute costs we incur, may be deducted from the creator's balance. Repeated chargebacks or fraudulent payment activity can lead to suspension of the account involved.

8. Content and acceptable use

You keep ownership of the content you upload or send through the Service — messages, files, images, audio, and page content. You grant us the license needed to host, store, transmit, and display that content in order to operate the Service.

You agree not to use the Service to:

  • break the law, infringe intellectual-property rights, or violate the rights of others;
  • sell or distribute illegal goods or services, or content you don't have the rights to sell;
  • harass, threaten, defraud, or impersonate anyone;
  • send spam or unsolicited promotion through conversations;
  • upload malware or attempt to probe, overload, or disrupt the Service;
  • launder money or move funds unrelated to a genuine creator–visitor exchange.

We may remove content and suspend or terminate accounts that violate these rules.

9. Copyright complaints

If you believe content on the Service infringes your copyright, email legal@playlistpro.com with the material in question, where it appears, proof of your rights, and your contact details. We will review notices promptly and remove infringing material where appropriate. We may terminate the accounts of repeat infringers.

10. Third-party services

The Service relies on third-party providers — for example payment processing, payout rails, hosting, file storage, and message delivery (including SMS, iMessage, and WhatsApp notifications). Their availability is outside our control, and their terms apply to the parts of the Service they provide.

11. Termination

You can stop using the Service and delete your account at any time; contact us at legal@playlistpro.com to request deletion. We may suspend or terminate your access if you violate these Terms, create risk or legal exposure for us, or if we discontinue the Service. If your account is terminated with a remaining balance, we will pay out legitimately earned funds after any applicable holds and investigations, unless the law prevents us from doing so.

12. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or secure, or that any creator will respond to any message.

13. Limitation of liability

To the maximum extent permitted by law, Playlist Pro LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of the fees we earned from you in the twelve months before the claim and USD 100.

14. Changes to the service or these terms

We may change the Service and these Terms over time. For material changes we will give notice — for example by email or a notice in the dashboard — before they take effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Disputes will be resolved in the courts of that jurisdiction, unless mandatory consumer-protection law where you live gives you the right to a different venue.

16. Contact

Questions about these Terms: legal@playlistpro.com. Postal address: 630 Third Ave., Suite 1502, New York, NY 10017, USA.